Privacy Policy

1. Data controller

For the purposes of the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados — LGPD) and similar regulations, PingPrompt acts primarily as a processor of data on behalf of users who control the prompts and content they upload. In some cases we may act as controller for account and usage data required to operate the Service.

2. Information we collect

We may collect the following categories of information:

• Account data such as name, email address and authentication identifiers.
• Prompt content and related files that you create or upload when using the editor and playground.
• Usage data such as timestamps, model configuration, basic analytics and technical logs to help us secure and improve the Service.

3. How we use information

We use the information described above to:

• provide, maintain and secure the Service;
• authenticate users and manage accounts;
• debug issues and improve performance and reliability;
• analyze high-level usage patterns (in aggregate) to guide product decisions; and
• comply with applicable legal obligations.

4. Legal bases under LGPD

When LGPD applies, we rely mainly on the following legal bases for processing personal data:

• performance of a contract or pre-contractual steps at your request;
• legitimate interest, balanced against your rights and expectations; and
• compliance with legal or regulatory obligations.

5. Data sharing

We may share data with infrastructure providers (such as hosting, logging and database services) and with AI model providers that process your prompts and related content. These third parties act under contracts that include data protection obligations compatible with LGPD and similar laws.

6. International transfers

Because our infrastructure and third-party providers may be located in other countries, your data may be transferred outside of Brazil. Where required by LGPD, we will take reasonable steps to ensure that such transfers occur under adequate safeguards.

7. Data retention

We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes and enforce our agreements. Because PingPrompt is an beta version, retention periods may evolve as the product matures.

8. Your rights

Subject to applicable law, you may have rights such as access, correction, deletion, portability and information about the use of your personal data. You can exercise these rights by contacting us using the details below. We may ask you to verify your identity before responding.

9. Security

We use reasonable technical and organizational measures to protect your data against unauthorized access, loss or misuse. However, no online service is completely secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the date on this page or through the Service. Your continued use after the changes take effect constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy or our data practices, you can contact us at:
[email protected]